We may encounter the situation that when we click the shutdown icon or press Ctrl + Alt + Delete to restart, shut down or hibernate our computers, the “Failure to display security and shut down options” error would appear.
Failure to Display Security and Shut Down Options
The issue doesn’t seem to be specific to a certain Windows version because the error is confirmed to appear on Windows 7, Windows 8.1 and Windows 10. There are some different potential reasons that might cause the “Windows 10 Failure to display security and shut down options” issue.
- System File Corruption
- Network configuration inconsistency
- Underlying system component corruption
- 3rd party conflict
- The security suite is conflicting with the login process
If we are annoyed by the “Failure to display security and shut down options” error, here are several different troubleshooting guides available. Now, let’s go to see them.
How to Fix Failure to and Shut down Options
Method 1: Perform SFC and DISM Scans
In most cases, a corrupted system breaking the login process will cause th
e “Failure to display security and shut down options” situation. Two built-in utilities – SFC (System File Checker) and DISM (Deployment Image Servicing and Management) can fix the corrupted Windows files.
Step 1: Open the elevated Command Prompt.
Step 2: Type the following command: sfc /scannow and press Enter.
Step 3: Once the scan is finished, restart the computer. Then we can check if this error still exists.
If the problem is still there, then type the following command and press Enter to perform a DISM scan: DISM /Online /Cleanup-Image /RestoreHealth. If the issue still exists, try the next one method.
Method 2: Reset Winsock in Safe Mode
Some kind of inconsistency with our current network configuration can cause the “Failure to display security and shut down options” issue on Windows 10. Here’s a quick guide to reset Winsock in Safe Mode:
Step 1: In the Start menu, press the Shift key and click Restart at the same time to enter the WinRE.
Step 2: Choose Troubleshoot in Choose an option, and then choose Advanced options.
Step 3: Choose Startup Settings in Advanced options to get a new window.
Step 4: Press the corresponding key to select Enable Safe Mode with Networking.
Step 5: Then open the elevated Command Prompt. Then type the following command and press Enter: netsh winsock reset
Step 6: At last, close the elevated CMD and restart our computer. Then we can see if the issue has been resolved.
If we are still encountering the “Failure to Display Security and shut down options” error, we can try the next method.
Method 3: Perform a Clean Boot
This error can also be caused by some applications that conflict with the login service. We can try performing a clean boot to fix the error. Here is how to do this.
Step 1: Open the Run dialog box. Then, type msconfig and click OK to open the System Configuration window.
Step 2: Click the Services tab, then check the Hide all Microsoft services box.
Step 3: Then click the Disable all button and click Apply changes.
Step 4: Navigate to the Startup tab and click Open Task Manager. Then select each startup service individually and click Disable.
Step 5: At last, close the Task Manager window and restart our computer.
Then we can check if the “Failure to display security and shut down options” error has been resolved. If the issue disappears in the clean boot environment, then we can try to find out the offending program or service that causes the issue.
Method 4: Uninstall Vipre Internet Security
As it turns out, an overprotective security suite can cause the “Failure to display security and shut down options” on Windows 10. Vipre Internet Security is an application that is commonly reported for causing this error. Here is how to reinstall it.
Step 1: Open the Run dialog box. Then, type appwiz.cpl and click OK to open the Programs and Features window.
Step 2: Then navigate to the security application that we think might be causing the issue. We should right-click it and choose Uninstall.
Step 3: Follow the on-screen prompts to uninstall the conflicting security application and restart our computer.
Repeat the operation at the next startup sequence, and see if the issue has been fixed.
Back up System with MiniTool ShadowMaker
What should we do after fixing the issue? In case of something wrong with our system, it’s recommended to back up our system in advance. Now, here is a piece of free backup software for us – MiniTool ShadowMaker.
To learn more about the “Failure to display security and shut down options” issue, this post – How to Fix Failure to Display Security and Shut Down Options can satisfy our demands.